MicroAssist’s IT Services Division provides network design and implementation services for Microsoft BackOffice based solutions. MicroAssist is a Microsoft Gold Certified Provider with extensive real world experience in designing and implementing network solutions.
MicroAssist’s IT Services Division provides technical support and service to organizations that need part or full time systems support. Services provided include:
- System Design
- Security Analysis
- Project Management
- Network Implementation
- System Maintenance
System Design
MicroAssist’s design services assure you the optimal networking solution for your LAN/WAN environment. By evaluating your business processes and business requirements MicroAssist will turn your needs analysis into a detailed design.
Security Analysis
System security is a big concern, especially when your network is connected to the Internet. We can assess your current situation and recommend the best of today’s hardware and software technologies to protect your systems from intrusion and to guard your valuable data. We can also ensure that your systems remain free of virus attacks and that you won’t be sending any viruses on to others.
Project Management
MicroAssist will identify the processes and resources required to complete a network implementation. Our team will gather and analyze information about your network environment and then propose a viable project plan to keep your network moving forward. We will work with your staff and the various vendors involved to ensure your project is completed to your complete satisfaction, on time and on budget.
System Implementation
MicroAssist can help your organization implement or upgrade your computer systems. Our staff can help you:
- Upgrade your network infrastructure
- Migrate to a new operating system
- Install an e-mail solution
- Connect to the Internet
- Rollout a new office suite
- Implement a Virtual Private Network (VPN)
- Install a firewall
- Implement an Enterprise Fax Network
MicroAssist has helped all sizes of organizations make successful migrations to new and more productive systems. We can help you make your migration successful.
System Maintenance
MicroAssist’s service offerings include total support for software, network hardware and desktops. Should a workstation or your entire network go down our consultants will respond quickly. As your partner, we supplement your staff and bring multi-vendor expertise right to your site. Services include:
- Periodic maintenance
- Setup and verification of backup systems
- Setup of anti-virus systems and implementation of virus updates
- Design and implementation of a disaster recovery plan
- Review of and recommendations of current systems to optimize:
- Network architecture
- Systems & software
- Security
- Troubleshooting
- Software systems
- Hardware systems